This privacy policy informs users about the nature, scope and purpose of the collection and use of personal data by the responsible provider (Siegfried Wiesenbauer, Palfau 157, 8923 Palfau, Austria) on this website.

The legal basis of data protection can be found in the General Data Protection Regulation (DSGVO) and the Media Act (MedienG).

Access data / server log files

The provider (or his web space provider) collects data about every access to the offer (so-called server log files). Access data includes:

Name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the operating system of the user, referrer URL (the previously visited page), IP address and the requesting provider.

The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to check the log data retrospectively, if there is a legitimate suspicion of unlawful use due to concrete evidence.


When contacting the provider (for example by contact form or e-mail), the details of the user are stored for the purpose of processing the request as well as in the event that follow-up questions arise.

Personal data collected by us

We reserve the right to collect personal information at every point of contact and interaction with guests, as well as in the management of all areas of our business. Personal information may include: your contact information; Information about your reservation, your stay or your visit to our accommodation; Participation in a membership or bonus program; Participation in a raffle or marketing program (even if you are not a guest in one of our accommodation); Buying and receiving products or services; personal data such as nationality, passport number and place and date of the event; Dates; Payment information such as your card number and other card details, as well as identifying information and other details about billing and accounts associated with mobile billing; Preferences of guests; Marketing preferences and preferred communication channels; Information about vehicles that will take you to our hotels; Reviews and opinions about our brand or accommodation (insofar as they are identified or associated with you); booked accommodation and packages; Groups with whom you are connected as part of an in-stay stay; statements made on membership and account applications; and other types of information that you provide to us or that we receive from third parties.

In addition, we reserve the right to ask for detailed information from fellow travelers, including names. We may also collect and store information and records relating to conversations. These include recording or monitoring phone calls with customer service or communications such as messages in apps and SMS.

Integration of services and contents of third parties

It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third party provider") perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address only for the delivery of the content. However, we have no control over this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know, we will inform users about it.

Google Analytics

This offer uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on users' computers and that allow an analysis of the use of the website by them. The information generated by the cookie about the use of this website by the users are usually transmitted to a Google server in the USA and stored there.

However, if IP anonymisation is activated on this website, the IP address of Google users will be truncated within the member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate users' use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; However, this offer notifies users that in this case you may not be able to use all features of this website in full. In addition, users may prevent the collection of the data (including their IP address) generated by the cookie and their use of the website to Google and the processing of this data by Google by using the browser plug-in available under the following link Download and install: For more information about Google's use of Google data, hiring and opt-out options, please visit Google's websites: ("Google's use of your data when you use Our Partners Websites or Apps "), (" Use Your Data for Advertising "), (" Manage Your Information Google uses to show you advertising ") and (" Determine which Google advertising shows you ").

Revocation, changes, corrections and updates

The user has the right, upon request, to obtain free information about the personal data stored about him. In addition, the user has the right to correction of incorrect data, blocking and deletion of his personal data, as far as no legal duty of storage is in conflict.

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